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Privacy Policy

last updated January 6th, 2026

Controller

The controller responsible for data processing is:

New Spirit Dakhla
Dakhla Lagoon West
Route vers Dakhla P1100
73000 Dakhla
Morocco

Scope

This Privacy Policy applies to the website of New Spirit Dakhla and all related services, including hotel accommodation, watersports activities, online bookings, and marketing communications.

Personal Data We Process

Hotel & Booking Data

  • Name, contact details

  • Booking and stay information

  • Payment-related data

  • Passport or identification data (required by Moroccan law)


Watersports Center Data

  • Skill level and course participation

  • Rental and activity data

  • Safety-related information (if required)

  • Signed waivers or incident reports (if applicable)


Website & Communication Data

  • IP address and browser information

  • Website usage data

  • Contact form submissions

  • Newsletter subscriptions

Purposes of Processing

Personal data is processed for:

  • Booking management and service delivery

  • Legal obligations (e.g. guest registration)

  • Payment processing

  • Safety and operational management

  • Website analysis and improvement

  • Marketing and newsletter communication

Legal Basis

Processing is based on:

  • Performance of a contract

  • Legal obligations

  • Legitimate interests

  • Consent (newsletter, cookies, marketing)

Data Sharing

Personal data may be shared with:

  • HotelRunner (hotel booking system)

  • LEAO / KiteHub (watersports management system)

  • Payment service providers

  • Mailchimp (newsletter distribution)

  • Google Analytics (website analytics)

  • Meta Pixel (advertising and marketing analysis)

  • Moroccan authorities where legally required

International Data Transfers

Personal data may be transferred between Morocco, the European Union, and other countries where service providers operate.
Appropriate safeguards are applied where required.

Data Retention

Personal data is stored only for as long as necessary to fulfill legal, contractual, and operational obligations.

Data Security

We apply appropriate technical and organizational measures, including SSL encryption and access restrictions, to protect personal data.

Your Rights

You have the right to:

  • Access your data

  • Rectify inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority


Requests can be sent to: booking@newspiritdakhla.com

Minors

Bookings and watersports activities for minors require parental or legal guardian consent.

Photos & Media

Photos or videos of guests are used for marketing purposes only with prior consent. Consent can be withdrawn at any time.

Changes

We reserve the right to update this Privacy Policy at any time.

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